Returns & Exchanges

At Village Cinemas, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day return window for unworn items with original tags. Whether you need a different size or a full refund, our streamlined process ensures your style journey remains effortless.

Return Process

• 1.
  Initiate Your Request

  Log in to your Village Cinemas account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare Your Package

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a home collection via our portal.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5 to 7 business days.